Effective Date: February 24, 2026
YourToonLogo (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website yourtoonlogo.com and purchase our customized digital portraits.
Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
To provide you with our custom digital portrait services, we collect the following types of information:
- Personal Identification Information: When you place an order, we collect your name, email address, and phone number to communicate with you and deliver your digital product.
- Customer Uploads (Photos): To create your customized digital portrait, we require you to upload personal photographs. We collect and store these images strictly for the purpose of completing your commission.
- Payment Information: We use a secure third-party payment processor, Paymob, to handle all transactions. We do not collect, process, or store your full credit card numbers, expiration dates, or CVV codes on our servers. All payment data is encrypted and handled directly by Paymob in accordance with strict industry security standards (PCI-DSS).
- Automatically Collected Data: Like most websites, we automatically collect certain information about your device when you visit our site. This includes your IP address, browser type, operating system, referring URLs, and information about your interaction with our site via cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your order and create your customized digital portrait.
- To deliver the final digital artwork to your email address.
- To communicate with you regarding your order, including sending proofs, requesting better reference photos, and handling revisions.
- To process payments and prevent fraudulent transactions.
- To provide customer support and respond to your inquiries.
- To improve our website functionality and user experience.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your information in the following situations:
- Service Providers: We share necessary data with authorized third-party service providers that perform services for us, such as our payment gateway (Paymob) for secure transaction processing, and email service providers for sending you your digital files.
- Legal Compliance: We may disclose your information if required by law, subpoena, or other legal processes, or to protect the rights, property, and safety of our business, our customers, or others.
4. How We Protect Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal information. Our website uses Secure Socket Layer (SSL) encryption to ensure that data passed between your browser and our web server remains private and secure. However, please be aware that no transmission of data over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention and Your Photos
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
- Reference Photos: The photos you upload for your portrait are kept on our secure servers only as long as necessary to complete your order and allow for any requested revisions.
- Final Artwork: We keep a copy of your final digital portrait in our archives in case you lose your file and need us to resend it in the future. (If you wish for us to permanently delete your photos or final artwork from our records, please contact us).
6. Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and remember your cart items. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our website.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13 without verification of parental consent, we will delete that information immediately.
8. Your Rights
Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections to your data, or request that we delete your personal data. To exercise any of these rights, please contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”
10. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or how we handle your data, please contact us at:
- Business Name: Kareemeldin Ahmed Mahmoud.
- Email Address: yourtoonlogo@gmail.com
- Phone Number: +20 1150 85 1800
- Business Address: 38 Haroun st, Misr Elgededa, Cairo, Egypt